BuyShark offers a return period of 30 days from date of receipt.
- Return Merchandise Authorization (RMA) numbers are required for all returns.
- Returned products must be complete in the original packaging and resalable.
- Special Order items may not be returned.
- Opened and/or unsealed DVDs, CDs, and cartography are not returnable unless defective.
- Returned merchandise may be subject to a restocking fee of up to 20%; please contact us for details.
To obtain an RMA number, please send an email to firstname.lastname@example.org or call us and be sure to provide the original invoice number, product being returned, and the reason for return.
BuyShark offers a flat rate shipping rate of $9.95 for UPS Ground and $29.95 for UPS Overnight on all orders shipping to the 48 continental United States. Charges for shipping will be added to your order at the time of order shipment. If additional charges are due, you will be contacted by us to complete the transaction.
Delivery times are estimates. All shipping times are based on business days. None of our delivery methods deliver products on Saturday or Sunday.
All non-backordered orders are usually shipped within 36 hours of processing during business days.